The data controller is:
Orlando Ray Lopez
Schmachthäger Straße 60
22769 Hamburg
Germany
info@socialsurprise.com
Thank you for your interest in our online shop. The protection of your privacy is very important to us. Below, we will inform you in detail about how we handle your data.
1. ACCESS DATA AND HOSTING
You can visit our websites without providing any personal information. Each time a website is accessed, the web server automatically stores only a so-called server log file, which contains, for example, the name of the requested file, your IP address, the date and time of the retrieval, the amount of data transferred, and the requesting provider (access data), and documents the retrieval. This access data is evaluated exclusively for the purpose of ensuring the trouble-free operation of the site and improving our offer. This serves to protect our legitimate interests in a correct presentation of our offer, which outweigh other interests as part of a balancing of interests, in accordance with Art. 6 para. 1 sentence 1 lit. f GDPR. All access data will be deleted at the latest seven days after the end of your visit to the site.
2. DATA PROCESSING FOR CONTRACT FULFILLMENT, CONTACT, AND OPENING A CUSTOMER ACCOUNT
We collect personal data if you voluntarily provide it to us as part of your order or when contacting us (e.g., via a contact form or email). Mandatory fields are marked as such because in these cases, we absolutely need the data for contract fulfillment or to process your contact request, and you cannot send the order or contact request without providing them. Which data is collected is evident from the respective input forms. We use the data you provide for contract fulfillment and processing your inquiries in accordance with Art. 6 para. 1 sentence 1 lit. b GDPR.
If you have given your consent in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR by deciding to open a customer account, we will use your data for the purpose of opening the customer account. Further information on the processing of your data, in particular on the transfer to our service providers for the purpose of order, payment, and shipping processing, can be found in the following sections of this privacy policy. After complete execution of the contract or deletion of your customer account, your data will be restricted for further processing and deleted after the expiry of the tax and commercial retention periods in accordance with Art. 6 para. 1 sentence 1 lit. c GDPR, unless you have expressly consented to further use of your data in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR or we reserve the right to further data use that is legally permitted and about which we inform you in this declaration. The deletion of your customer account is possible at any time and can be done either by sending a message to the contact option described in this privacy policy or via a function provided for this purpose in the customer account.
3. DATA PROCESSING FOR SHIPPING PURPOSES
For contract fulfillment in accordance with Art. 6 para. 1 sentence 1 lit. b GDPR, we pass on your data to the shipping service provider commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods.
The same applies to the transfer of data to our manufacturers or wholesalers in cases where they handle the shipping for us (drop shipping). These are considered shipping service providers within the meaning of this privacy policy.
DATA TRANSFER TO SHIPPING SERVICE PROVIDERS FOR THE PURPOSE OF SHIPPING NOTIFICATION
If you have given us your express consent to this during or after your order, we will pass on your email address to the selected shipping service provider on this basis in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR, so that they can contact you before delivery for the purpose of delivery notification or coordination.
Consent can be revoked at any time by sending a message to the contact option described in this privacy policy or directly to the shipping service provider at the contact address listed below. After revocation, we will delete your data provided for this purpose, unless you have expressly consented to further use of your data or we reserve the right to further data use that is legally permitted and about which we inform you in this declaration.
DHL Paket GmbH
Sträßchensweg 10
53113 Bonn
Germany
4. DATA PROCESSING FOR PAYMENT PROCESSING
When processing payments in our online shop, we work with the following partners: technical service providers, credit institutions, payment service providers.
4.1 DATA PROCESSING FOR TRANSACTION PROCESSING
Depending on the selected payment method, we transfer the data necessary for processing the payment transaction to our technical service providers, who act for us as part of order processing, or to the commissioned credit institutions or to the selected payment service provider, insofar as this is necessary for processing the payment. This serves to fulfill the contract in accordance with Art. 6 para. 1 sentence 1 lit. b GDPR. In some cases, the payment service providers collect the data necessary for payment processing themselves, e.g., on their own website or via a technical integration in the ordering process. In this respect, the privacy policy of the respective payment service provider applies.
For questions about our partners for payment processing and the basis of our cooperation with them, please contact the contact option described in this privacy policy.
4.2 DATA PROCESSING FOR THE PURPOSE OF FRAUD PREVENTION AND OPTIMIZATION OF OUR PAYMENT PROCESSES
Where applicable, we may pass on additional data to our service providers, which they use together with the data necessary for payment processing as our order processors for the purpose of fraud prevention and optimizing our payment processes (e.g., invoicing, handling disputed payments, supporting accounting). This serves, in accordance with Art. 6 para. 1 sentence 1 lit. f GDPR, to protect our overriding legitimate interests in safeguarding against fraud and efficient payment management, as part of a balancing of interests.
5. ADVERTISING BY EMAIL
EMAIL NEWSLETTER WITH REGISTRATION
If you subscribe to our newsletter, we will use the data required for this purpose or separately provided by you to regularly send you our email newsletter based on your consent in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR.
You can unsubscribe from the newsletter at any time either by sending a message to the contact option described in this privacy policy or via a dedicated link in the newsletter.
After unsubscribing, we will delete your email address from the recipient list, unless you have expressly consented to further use of your data or we reserve the right to further data use that is legally permitted and about which we inform you in this declaration.
6. COOKIES AND OTHER TECHNOLOGIES
GENERAL INFORMATION
To make visiting our website attractive and to enable the use of certain functions, we use technologies including so-called cookies on various pages. Cookies are small text files that are automatically stored on your end device. Some of the cookies we use are deleted after the end of the browser session, i.e., after you close your browser (so-called session cookies). Other cookies remain on your end device and enable us to recognize your browser on your next visit (persistent cookies).
We use such technologies that are absolutely necessary for the use of certain functions of our website (e.g., shopping cart function). Through these technologies, IP address, time of visit, device and browser information, and information about your use of our website (e.g., information about the content of the shopping cart) are collected and processed. This serves our overriding legitimate interests in an optimized presentation of our offer, as part of a balancing of interests, in accordance with Art. 6 para. 1 sentence 1 lit. f GDPR.
In addition, we use technologies to fulfill legal obligations to which we are subject (e.g., to be able to prove consents to the processing of your personal data) as well as for web analysis and online marketing. Further information on this, including the respective legal basis for data processing, can be found in the following sections of this privacy policy.
You can find the cookie settings for your browser under the following links: Microsoft Edge™ [https://support.microsoft.com/de-de/help/4027947/microsoft-edge-delete-cookies] / Safari™ [https://support.apple.com/de-de/guide/safari/sfri11471/12.0/mac/10.14] / Chrome™ [https://support.google.com/chrome/answer/95647?hl=de&hlrm=en] / Firefox™ [https://support.mozilla.org/de/products/firefox/protect-your-privacy/cookies] / Opera™ [https://help.opera.com/de/latest/web-preferences/#cookies]
Insofar as you have consented to the use of technologies in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR, you can revoke your consent at any time by sending a message to the contact option described in the privacy policy.
6.1 GEOLOCATION (automatic language and currency adjustment)
Our online shop uses the app "GLC – Geolocation & Currency Converter" to automatically display the appropriate language and currency variant to visitors. The country of access is determined based on the anonymized IP address of the end device. This information is used exclusively to provide the correct language, currency, and shipping options. The IP address is not stored or passed on to third parties for analysis or marketing purposes.
The legal basis is Art. 6 para. 1 lit. f GDPR. Our legitimate interest lies in a user-friendly, country-specific presentation of our online offer and in optimizing the shopping experience.
The geolocation function is provided by the provider "GLC Apps" (Shopify App Store). Information on the provider's data protection: glc-apps.com/privacy-policy
If you do not want automatic assignment, you can manually change the language and currency settings at any time using the selection in the header of our website.
7. USE OF COOKIES AND OTHER TECHNOLOGIES FOR WEB ANALYSIS AND ADVERTISING PURPOSES
If you have given your consent for this in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR, we use the following cookies and other third-party technologies on our website. After the purpose ceases to apply and the use of the respective technology by us ends, the data collected in this context will be deleted. You can withdraw your consent at any time with effect for the future. Further information on your withdrawal options can be found in the section "Cookies and other technologies". Further information, including the basis of our cooperation with the individual providers, can be found with the individual technologies. If you have any questions about the providers and the basis of our cooperation with them, please contact us using the contact options described in this privacy policy.
7.1 USE OF GOOGLE SERVICES
We use the technologies of Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland ("Google") described below. The information about your use of our website automatically collected by Google technologies is usually transferred to a server of Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA and stored there. There is no adequacy decision by the European Commission for the USA. Our cooperation is based on standard data protection clauses of the European Commission. If your IP address is collected via Google technologies, it will be truncated before being stored on Google's servers by activating IP anonymization. Only in exceptional cases will the full IP address be transmitted to a Google server and truncated there. Unless otherwise specified for the individual technologies, data processing is carried out on the basis of an agreement between jointly responsible parties in accordance with Art. 26 GDPR for the respective technology. Further information on data processing by Google can be found in Google's privacy policy [https://policies.google.com/privacy?hl=de].
GOOGLE ANALYTICS
For the purpose of website analysis, data (IP address, time of visit, device and browser information as well as information about your use of our website) is automatically collected and stored with Google Analytics, from which user profiles are created using pseudonyms. Cookies may be used for this purpose. Your IP address is generally not merged with other data from Google. Data processing is based on an agreement on order processing by Google.
For the purpose of optimized marketing of our website, we have activated the data sharing settings for "Google products and services". This allows Google to access and then use the data collected and processed by Google Analytics to improve Google services. Data sharing with Google within the scope of these data sharing settings is based on an additional agreement between controllers. We have no influence on the subsequent data processing by Google.
We also use the extension function of Google Analytics Google Optimize for creating and performing tests.
GOOGLE ADS
For advertising purposes in Google search results and on third-party websites, the so-called Google Remarketing Cookie is set when you visit our website, which automatically enables interest-based advertising by collecting and processing data (IP address, time of visit, device and browser information as well as information about your use of our website) and by means of a pseudonymous cookie ID and based on the pages you have visited. Further data processing only takes place if you have activated the "personalized advertising" setting in your Google account. If you are logged into Google during your visit to our website in this case, Google uses your data together with Google Analytics data to create and define target group lists for cross-device remarketing.
YOUTUBE VIDEO PLUGIN
For the integration of third-party content, data (IP address, time of visit, device and browser information) is collected via the YouTube Video Plugin in the extended privacy mode we use, transmitted to Google and then processed by Google, only if you play a video.
7.2 USE OF FACEBOOK SERVICES
USE OF FACEBOOK PIXEL
We use the Facebook Pixel within the framework of the technologies of Facebook Ireland Ltd [https://de-de.facebook.com/facebookdublin/], 4 Grand Canal Square, Dublin 2, Ireland ("Facebook") described below. With the Facebook Pixel, data (IP address, time of visit, device and browser information as well as information about your use of our website based on events specified by us, e.g., visiting a website or newsletter registration) is automatically collected and stored, from which user profiles are created using pseudonyms. For this purpose, a cookie is automatically set by the Facebook Pixel when you visit our website, which automatically enables your browser to be recognized again when you visit other websites by means of a pseudonymous cookie ID. Facebook will combine this information with other data from your Facebook account and use it to compile reports on website activities and to provide other services related to website usage, in particular personalized and group-based advertising.
The information about your use of our website automatically collected by Facebook technologies is usually transferred to a server of Facebook, Inc., 1601 Willow Road, Menlo Park, California 94025, USA and stored there. There is no adequacy decision by the European Commission for the USA. If the data transfer to the USA falls within our responsibility, our cooperation is based on standard data protection clauses of the European Commission. Further information on data processing by Facebook can be found in Facebook's privacy policy [https://de-de.facebook.com/policy.php].
FACEBOOK ANALYTICS
Within the framework of Facebook Analytics, statistics on visitor activities on our website are created from the data collected with the Facebook Pixel about your use of our website. Data processing is based on an agreement on order processing by Facebook. Its analysis serves the optimal presentation and marketing of our website.
FACEBOOK ADS
We advertise this website on Facebook and other platforms via Facebook Ads. We determine the parameters of the respective advertising campaign. Facebook is responsible for the exact implementation, in particular the decision on the placement of ads with individual users. Unless otherwise specified for the individual technologies, data processing is carried out on the basis of an agreement between jointly responsible parties in accordance with Art. 26 GDPR. The joint responsibility is limited to the collection of data and its transmission to Facebook Ireland. Subsequent data processing by Facebook Ireland is not covered by this.
Based on the pseudonymous cookie ID set by the Facebook Pixel and the collected data about your usage behavior on our website, we operate personalized advertising via Facebook Pixel Remarketing.
7.3 OTHER PROVIDERS OF WEB ANALYSIS AND ONLINE MARKETING SERVICES
USE OF VIMEO VIDEO PLUGIN FOR INTEGRATING THIRD-PARTY CONTENT
For the integration of third-party content, data (IP address, time of visit, device and browser information) is collected via the video plugin of Vimeo [https://vimeo.com/de/about]LLC, 555 West 18th Street, New York 10011, USA ("Vimeo"), transmitted to Vimeo and then processed by Vimeo. Data processing is based on an agreement between jointly responsible parties in accordance with Art. 26 GDPR. Google Analytics is automatically integrated into the Vimeo Video Plugin. For the purpose of website analysis, data (IP address, time of visit, device and browser information as well as information about your use of our website) is automatically collected and stored with Google Analytics, from which user profiles are created using pseudonyms. Cookies may be used for this purpose. Google Analytics is offered by Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). The information about your use of our website automatically collected by Google is usually transferred to a server of Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA and stored there. Your IP address is truncated before being stored on Google's servers by activating IP anonymization. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. We have no influence on and access to the data processing by Vimeo, including the settings and the results of Google Analytics. There is no adequacy decision by the European Commission for the USA. Our cooperation is based on standard data protection clauses of the European Commission.
8. SOCIAL MEDIA
8.1 SOCIAL PLUGINS FROM FACEBOOK, INSTAGRAM
Social buttons from social networks are used on our website. These are only integrated into the page as HTML links, so that no connection to the servers of the respective provider is established when our website is accessed. If you click on one of the buttons, the website of the respective social network opens in a new window of your browser. There you can, for example, click the Like or Share button.
8.2 OUR ONLINE PRESENCE ON FACEBOOK, INSTAGRAM
If you have given your consent for this in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR to the respective social media operator, your data will be automatically collected and stored for market research and advertising purposes when you visit our online presences on the social media mentioned above, from which user profiles are created using pseudonyms. These can be used, for example, to place advertisements within and outside the platforms that presumably correspond to your interests. Cookies are generally used for this purpose. Detailed information on the processing and use of data by the respective social media operator, as well as a contact option and your rights and setting options for protecting your privacy in this regard, can be found in the privacy policies of the providers linked below. Should you still need assistance in this regard, you can contact us.
Facebook [https://www.facebook.com/about/privacy/] is offered by Facebook Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland ("Facebook Ireland"). The information about your use of our online presence on Facebook automatically collected by Facebook Ireland is usually transferred to a server of Facebook, Inc., 1601 Willow Road, Menlo Park, California 94043, USA and stored there. There is no adequacy decision by the European Commission for the USA. Our cooperation is based on standard data protection clauses of the European Commission. Data processing when visiting a Facebook Fanpage is based on an agreement between jointly responsible parties in accordance with Art. 26 GDPR. Further information (information on Insights data) can be found here [https://www.facebook.com/legal/terms/information_about_page_insights_data].
Instagram [https://help.instagram.com/519522125107875] is offered by Facebook Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland ("Facebook Ireland"). The information about your use of our online presence on Instagram automatically collected by Facebook Ireland is usually transferred to a server of Facebook, Inc., 1601 Willow Road, Menlo Park, California 94043, USA and stored there. There is no adequacy decision by the European Commission for the USA. Our cooperation is based on standard data protection clauses of the European Commission. Data processing when visiting an Instagram Fanpage is based on an agreement between jointly responsible parties in accordance with Art. 26 GDPR. Further information (information on Insights data) can be found here [https://www.facebook.com/legal/terms/information_about_page_insights_data].
9. CONTACT OPTIONS AND YOUR RIGHTS
As a data subject, you have the following rights:
* in accordance with Art. 15 GDPR, the right to request information about your personal data processed by us to the extent specified therein;
* in accordance with Art. 16 GDPR, the right to demand the immediate correction of inaccurate or completion of your personal data stored by us;
* in accordance with Art. 17 GDPR, the right to demand the deletion of your personal data stored by us, unless further processing is * for the exercise of the right to freedom of expression and information;
* for compliance with a legal obligation;
* for reasons of public interest or
* for the establishment, exercise or defense of legal claims is necessary;
* in accordance with Art. 18 GDPR, the right to demand the restriction of the processing of your personal data, if * the accuracy of the data is disputed by you;
* the processing is unlawful, but you reject its deletion;
* we no longer need the data, but you need it for the establishment, exercise or defense of legal claims or
* you have objected to the processing in accordance with Art. 21 GDPR;
* in accordance with Art. 20 GDPR, the right to receive your personal data that you have provided to us in a structured, common and machine-readable format or to request its transmission to another controller;
* in accordance with Art. 77 GDPR, the right to lodge a complaint with a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or workplace or our company's registered office.
For questions regarding the collection, processing or use of your personal data, for information, correction, restriction or deletion of data, as well as revocation of granted consents or objection to a specific data use, please contact us directly using the contact details in our imprint. Right to object
If we process personal data as explained above to protect our overriding legitimate interests within the framework of a balancing of interests, you can object to this processing with effect for the future. If the processing is carried out for direct marketing purposes, you can exercise this right at any time as described above. If the processing is carried out for other purposes, you only have a right to object if there are reasons arising from your particular situation.
After exercising your right to object, we will no longer process your personal data for these purposes, unless we can demonstrate compelling legitimate grounds for the processing that outweigh your interests, rights and freedoms, or if the processing serves the establishment, exercise or defense of legal claims.
This does not apply if the processing is carried out for direct marketing purposes. In that case, we will no longer process your personal data for this purpose.
